justice gavel and lots of files

The VA claims process is extensive and requires a substantial amount of detailed documentation. Some types of documentation you will be asked to provide include details of your disability, service records, and medical evidence. Once you have submitted your claim, the VA will review it. The amount of time it takes for the VA to review your claim can vary depending on their workload. A claim is considered backlogged when it exceeds the standard amount of time the VA typically takes to review a claim without a decision. This blog will go over what to do if your VA claim is backlogged and how to ensure a smooth claims process.

Ensure a Complete Claim From the Start

One way to try and avoid getting your claim backlogged is by making sure when you submit your claim it is complete. A well-documented claim can reduce the chances of having any delays with your claim. The accuracy of your claim and supporting documentation can significantly make it easier for the VA to review your claim. Be sure to fill out all forms completely and accurately and check everything over before submitting to make sure you didn’t miss anything. 

Understand the Cause of the Backlog

If you notice that your claim is taking longer than normal to be processed, it is important to be aware of the potential reasons for the backlog. 

The first reason could be that the VA is experiencing a high number of claims. This happens often when there are new policy changes or expansions, which can overwhelm the VA with claims to review. 

Next, your claim could be missing essential information such as medical evidence, service records, or other important details. This is why it is important to accurately and completely fill out your claim to avoid this issue.

 Another reason why your claim may be backlogged is if it is a complex case. For example, a claim involving multiple conditions or secondary service connections may require a more extensive review. Often, the VA may need more information in these situations so it is important to check the status of your claim to see if the VA requests any additional information.

How to Check the Status of Your VA Claim

  • Online: Log into your account on VA.gov to see real-time updates.
  • By Phone: Contact the VA’s toll-free number at 1-800-827-1000 to speak with a representative.
  • In Person: Visit your nearest VA regional office for a direct update on your claim.

Leverage Available Resources

There are many organizations that can assist with VA claims to help ensure a smooth process by making sure you meet all VA requirements. Below are some trusted VA support networks: 

  • Veteran Service Organizations (VSOs): Organizations like DAV, VFW, and American Legion offer free assistance with claims preparation and submission.
  • Accredited Representatives: Trained experts who can guide you through the claim process and address any roadblocks.
  • Legal Assistance: Attorneys or law firms specializing in VA claims can provide personalized support and help resolve complex issues.

Clear the Path to Your VA Benefits

If you filed a VA claim and are experiencing a delay, don’t give up hope. When you are dealing with a disability, it can be frustrating to wait for a solution, but it is important to be aware of the different reasons why delays happen. By ensuring your claim is complete and contains sufficient supporting evidence, you improve your chances of a smooth claims process.

Contact Unruh Law for expert guidance and dedicated assistance in clearing your claim backlog and securing the benefits you deserve.